Transportation and Distribution

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Frequently Asked Questions‌

FCST’s answers to your common questions about our products, services, support, and processes. The FAQ can help you to grasp the key information.

Who is the real microduct connector manufacturer FCST

FCST Brand Answers

Q ‌How to Ensure Product Safety During Transportation?

A

Adopt a three-layer protective packaging system

It includes a shockproof layer (foam/airbags), a waterproof layer (PE film), and a reinforcement layer (wooden frames/steel straps). Specialized solutions are developed for different types of goods. For example:

Fragile goods require cushioning materials such as foam and air bubble film, plus additional wooden cases for protection;
Electronic products need anti-static packaging.

Logistics supplier selection

Priority is given to logistics suppliers with a good reputation and comprehensive transportation networks. Core indicators include:

On-time arrival rate (over 98%);

Cargo damage rate (below 0.5%);

Insurance coverage rate.

When signing a transportation contract, liability clauses must be clearly defined. It is recommended to use GPS/Internet of Things (IoT) tracking technology to monitor the cargo status in real time and establish an emergency early warning system.

Insurance coverage

Purchase cargo insurance that covers both basic coverage (Free from Particular Average/FPA, With Particular Average/WPA, All Risks) and additional coverage (War Risk, Strike Risk, etc.). The compensation standards must match the value of the goods. For instance, it is advisable to insure high-value goods under All Risks and pay attention to the exclusion clauses in the insurance policy.

How to check the real-time logistics information of an order?

You can contact the sales manager offline for communication, and the document personnel will log in to the logistics tracking system on the official website (to assist with the query).

The query methods for different transportation modes are as follows:

Ocean freight: Displays the GPS location of the container.

Air freight: Displays real-time flight status.

China-Europe Railway Express: Displays the electronic certificate of the railway waybill.
What documents are required for the customs clearance process?

List of Core Documents

1. Customs Declaration Form: Completed by qualified enterprises or individuals, containing core information such as goods name, value, and quantity.

2. Commercial Invoice: Specifies the origin of goods, transaction amount, and detailed description of the goods.

3. Packing List: Its content must fully match that of the bill of lading and customs declaration form, clearly stating the packaging method and quantity of the goods.

4.Bill of Lading/Air Waybill: Certifies the mode of transportation, carrier, and goods handover information.

Supplementary Documents for Special Commodities

1.Certificate of Origin: Used to determine the customs duty rate (e.g., some chemical products can enjoy preferences under the Sino-Germany Free Trade Agreement).

2.MSDS (Material Safety Data Sheet): Required for chemicals, providing information on ingredients, hazard classification, and emergency measures.

3. IPPC Fumigation Certificate: Mandatory for wooden packaging materials.

4. 3C Certification: Mandatory for customs clearance of electronic products.

5. Pre-shipment Inspection Certificate (CCIC Report): Required for the import of used mechanical and electrical products.

Notes

1. Information across all documents must be consistent to avoid customs clearance delays caused by data discrepancies.

2. For goods eligible for customs duty preferences, a Certificate of Origin must be provided.

3. For dangerous goods, an additional Hazard Characteristic Classification Identification Report must be submitted.
What are FCST's commonly used international logistics solutions?

The applicable scenarios are as follows:

Ocean Freight: 20-40 days, suitable for bulk goods such as optical cables and manholes.

China-Europe Railway Express: 12-18 days, featuring cost advantages.

Air Freight: 3-7 days, suitable for urgent spare parts.

Additionally, it explains the all-inclusive service under the DDP (Delivered Duty Paid) term, which covers customs duties and customs clearance agency fees.
What trade terms are supported for imported Product ?

1)EXW(EXWorks)

Means that the seller delivers when it places the goods at the disposal of the buyer at the seller’s premises or at another named place (i.e., works,factory,warehouse,etc.). The sellers does not need to load the goods on any collecting vehicle,nor does it need to clear the goods for export, where sunch clearance is applicable.

2)DDP(Delivered Duty Paid)

Means that the seller delivers the goods when the goods are placed at the disposal of the buyer, cleared for import on the arriving means of transport ready for unloading at the named place of destination.

3) FCA( Free Carrier)

Means that the seller delivers the goods to the carrier or another person nominated by the buyer at the seller’s premises or another named place.

4) FAS(Free Alongside Ship)

Means that the seller delivers when the goods are placed alongside the vessel(e.g., on a quay or a barge) nominated by the buyer at the named port of shipment.

5) FOB(Free on Board)

Means that the seller delivers the goods on board the vessel nominated by the buyer at the named port of shipment or procures the goods already so delivered.

6) CFR(Cost and Freight)

Means that the seller delivers the goods on board the vessel or procures the goods already so delivered.

7)CIF（Cost, Insurance and Freight)

Means that the seller delivers the goods onboard the vessel or procures the goods already so delivered.

8) CPT(Carriage Paid To)

Means that the seller delivers the goods to the carrier or another person nominated by the seller at an agreed place (if any such place is agreed between the parties) and that the seller must contract for the pay the costs of carriage necessary to bring the goods to the named place of destination.

9) CIP(Carriage and Insurance Paid to)

Means that the seller delivers the goods to the carrier or another person nominated by the seller at an agreed place (if any such place is agreed between the parties) and that the seller must contract for and pay the costs of carriage necessary to bring the goods to the named place of destination.

10) DAT(Delivered at Terminal)

Means that the seller delivers when the goods,once unloaded from the arriving means of transport, are placed at the disposal of the buyer at a named terminal at the named port or place of destination.

11) DAP(Delivered at place)

Means that the seller delivers when the goods are placed at the disposal of the buyer on the arriving means of transport ready for unloadiFCST can choose different trading methods according to customer needs.he named place of destination.

FCST can choose different trading methods according to customer needs.